The Employee’s position in the Company will be Operations Manager
and he/she shall be directly subordinated to the Board of the Company.
Reporting to: Resources Manager in IPTP Networks.
The duties of employee shall be the following:
- Manage Operations and Projects schedule in a fair and effective way to cover 24/7 requests handling.
- In times of urgency/emergency to be able acting as one of the Operations engineer/project manager.
- Manage workload of global Operations team in cooperation with NCC and NOC department managers.
- Manage task delegation in both Operations and Projects queues.
- Monitor execution and progression of Client oriented and Internal projects on a timely manner.
- Manage global Operation planning of remote works.
- Maintain and improve global Operation and Project procedures to ensure smooth inter/intra department communication.
- Ensure that quality of service and maintenance of documentation is up to the expected standard.
Requirements:
- Fluent English.
- Proven and effective leadership skills, excellent communication and escalation skills.
- Experience in project management.
- Strong analytical skills and problem solving abilities.
- Experience in field/data center works (Rack management, power distribution, fiber cross connections, hardware installation)
- Experience in technical support / troubleshooting / documenting.
- Ability to work under pressure / multitask.
- Minimum 3 years experience
Contact:
You can send your resume to e-mail addresses on the nv.ptpi@rh. All candidates will be considered and the appropriate feedback will be provided.
Successful applicants will be contacted shortly thereafter to arrange an interview.