Engineers are responsible for handling technical inquiries and complaints through the internal ticketing, troubleshooting and escalation system to the next level of support, working with documentation.
Ideal candidates should demonstrate:
- Computer Literacy.
- Ability to solve problems, attention to details.
- Basic knowledge of Linux / Windows / Networking.
- Experience in server setup / configuration / maintenance is an advantage.
- Experience in technical support / troubleshooting / documentation is an advantage.
- Ability to work independently / cooperate with staff.
- Ability to work under pressure / multitasking.
- Permission to live and work in Vietnam.
- Fluent in Vietnamese and English.
You can send your resume to the e-mail address: email@example.com. All candidates will be considered and the appropriate feedback will be provided.
Successful applicants will be contacted shortly thereafter to arrange an interview.